Editing your personal information

Update your profile, billing address and phone number on Artaun Hosting, and why keeping them current matters.

Updated

Where to edit your information

From the Profile section of Artaun Hosting, you can update:

  • your first and last name;
  • your postal address and billing address (they can differ);
  • your phone number;
  • your preferred display language for the client area.

Why keep it current

An incorrect billing address can cause problems in a dispute with your bank or payment method: the account details must match those used for payment, especially during anti-fraud checks.

An up-to-date phone number also makes identity verification easier if support has a doubt about a sensitive request (payment method change, refund request, suspicious access report).

Billing address vs account address

The billing address appears on your official invoices — useful if you then invoice a client or need proof for your accounting. It can be a business address even if the rest of the account uses your personal details.

Changing email address

Changing your email address (your login) is done from the same section, but requires re-verification by email before it takes effect — the old address stays active until the new one is confirmed, to avoid losing account access on a typo.

Can’t find your answer?

The team answers tickets seven days a week, and the Discord is open to everyone.