Client area

Create an account, order, understand an invoice, open a ticket and manage your services.

10 guides available

  1. Creating an Artaun Hosting account The complete steps to create and verify your account in the Artaun client area, before ordering a service.
  2. Signing in to Artaun Hosting How to sign in to your Artaun Hosting client area, manage 2FA and avoid account lockouts after repeated failures.
  3. Resetting your Artaun Hosting password How to reset a forgotten Artaun Hosting password, via the recovery email or the Discord bot.
  4. Enabling two-factor authentication (2FA) Why and how to enable 2FA on Artaun Hosting with an authenticator app, and what to do with your recovery codes.
  5. Editing your personal information Update your profile, billing address and phone number on Artaun Hosting, and why keeping them current matters.
  6. Adding a payment method Add, set as default and manage several payment methods on Artaun Hosting for automatic renewal of your services.
  7. Understanding and downloading your invoices Where to find your billing history on Artaun Hosting, how to read an invoice and get proof for your accounting.
  8. Ordering a service Steps to order an Artaun service from the store, choose a billing cycle and track provisioning.
  9. Opening an effective support ticket How to open a ticket on Artaun Hosting, pick the right department and give the details that speed up support's reply.
  10. Cancelling or suspending a service How to request cancellation of a service on Artaun Hosting, the difference between suspension and permanent cancellation, and what happens to your data.